Sales Order Management
Automate multi-channel sales order management
Advanced order processing capabilities to ensure that orders from all channels are managed in one place and automated wherever possible.
Key Order Management Capabilities
All your sales channels in one place
With Boniro, orders from your Bigcommerc store, POS, eBay, Amazon, Catch and more are managed from a single interface and recorded against a single customer record.
Integrated workflow management
Create purchase orders, stock receipts, sales orders, pick slips, invoices, shipping labels, return authorisations and credit notes from one place.
Batch order processing
Filter orders by attributes such as product, location, size and shipping method for batch processing.
Manage quotes, back orders and pre-orders
Issue quotes and accept orders on pre-order or back-order. Split orders by order line post-purchase for fulfilment later.
Deliver an exceptional customer experience
Gain a 360° customer view
Being a successful retailer means delivering exceptional customer experience. Gain a single view of your customers across multiple channels with Boniro's integrated order management capability. Orders from multiple channels are recorded against a single customer record so that you get a 360-degree view of your customers purchase history.
Other Order Management Features
Partial fulfillment and dropshipping
Fulfil a single order from multiple internal or drop shipment locations. Partially ship or split orders for shipment later.
Mobile barcode scan, pick and pack
Save time and improve accuracy with barcode picking and packing. Incorrect picks signalled by an error tone or vibration.
Integrated returns and credits workflow
Create returns and credits directly from the original sales order and track from enquiry to warehouse.
POS and Telesales interface
Whether you sell through brick-and-mortar stores, trade shows or events, Boniro’s point of sale system makes in-person and tele-sales sales simple.
Customise terms for B2B or wholesale customers
Manage your trade and wholesale customers by specifying their price group and discounts, setting their agreed payment terms, credit limits, account owner and more.
Sales and profitability reporting
Uncover product insights that drive revenue growth. Track your most loyal customers and biggest spenders.
